DVD Region Encoding DVD Formats: There are 6 region codes. Typically, DVD players sold in one region are compatible only with DVD titles that are encoded for that region. Region 1: US and Canada Region 2: Japan, Europe, South Africa, and the Middle East (including Egypt) Region 3: Southeast Asia and East Asia (including Hong Kong) Region 4: Australia, New Zealand, Pacific Islands, Central America, Mexico, South America, and the Caribbean Region 5: Eastern Europe (Former Soviet Union), Indian Subcontinent, Africa, North Korea, and Mongolia Region 6: China Most DVD titles available at JPOPHELP are encoded for Region 2. Please make sure your DVD player is compatible with region-2 discs before finalizing your order. Also make sure that your TV is NTSC-compatible There are a few DVD titles that are playable in all regions. Such titles are indicated as "Region Code: ALL" under "Edition Details" in item pages. If the indication is missing, then it must be assumed that the title is encoded for Region 2. *Please note that opened items are not eligible for returns, unless there is a manufacturer defect. So please make sure that your DVD player can play region 2 DVDs before completing your order There are 3 TV broadcast standards. NTSC: Japan, US, and Canada PAL: Europe, UK, Australia & others SECAM: France, Greece, Russia All DVD titles and VHS tapes available at JPOPHELP Music and Books are NTSC formatted. Please make sure your DVD player, videocassette players, and TV are NTSC-compatible before finalizing your order. How to play our DVD's outside of Japan! Do you want to purchase a REGION 2 DVD, but don't have the necessary equipment to play it? No Problem! JPOPhelp can make a copy of the original DVD < on a secondardy DVDr. You will then have a duplicate DVD that will be fully playable on your home or office DVD player. The DVD duplicate will be an exact copy in content and material as presented on the original disc. IMPORTANT: We can only copy DVDs easily that are less than 4.6 GB. For DVDs larger than that there may be an extra charge. To have your favorite videos made REGION FREE, please add the DVD you want to purchase, plus enter the product code "DVD-01" to your shopping cart. We'll do the rest. It normally takes 1 to 3 business days for our support staff to make duplicates of a particualr DVD. If you still have questions about our products or services, then please let us know as much details related to the item as you can by contacting us at jpophelp@jpophelp.com Phone Number: 1-604-415-9615 FAX Number: 1-604-270-3657