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    How Do I Make A Special Order ?

    We welcome special orders, and can order most magazines, books, CDs, and Videos from Japan (including some hentai / AV). You can make a special order by sending an Email to orders@jpophelp.com or by clicking here to place the order and describe the item that you would like to order in the Comments box in the order form. Important: Special orders cannot be cancelled or returned once we order them from Japan.

    It is recommended that you include:

    • The title of the item ordered
    • The item's description (i.e. manga, magazine, book, CD etc.)
    • The item's ISBN or product number
    • The cost in YEN

    If you do not provide all of the information we may have difficulty locating the item for you.

    Books:

    There are two methods of shipping from Japan to us -- Airmail and Surface mail. Airmail generally takes 2-3 weeks to reach us and Surface mail takes 5-6 weeks to reach us. The cost is an extra $6 for airmail. The cost for surface mail is included in the product's price. The price is usually 0.022 x the yen price. For example, if a manga costs 300 yen it will cost $6.60 plus the cost of shipping to you.

    CDs and Videos:

    CDs and videos are shipped from Japan to us by airmail, which usually takes 2-3 weeks to reach us.

    The price for CDs and DVDs is 0.0105 times the yen price + $3 * Number of CDs in the set. For example, a 3059 yen CD is: (3059 * 0.0105) + ($3 * 1) = $35.12 US, plus the cost of shipping to you ($2.50 per order or free with an order of 6 or more). A 3900 yen 4 CD set is: (3900 * 0.0105) + ($3 * 4) = $53.50 US.

    For LDs and VHS the price is 0.0105 times the yen price + $6 * Number of LDs/Tapes in the set. For example, a 4200 yen VHS tape is: (4200 * 0.0105) + ($6 * 1) = $50.10 US plus the cost of shipping to you ($2.50 per order or free with an order of 6 or more). A 2 LD set priced at 6000 yen would cost: (6000 * 0.0105) + ($6 * 2) = $75 US

Email: [ orders@jpophelp.com]



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